Long or ShortHelp
Support
Stuck, found a bug or have an idea? We read every message.
In the app (fastest)
Go to Settings › Help and feedback. Your message reaches us with your app version, so we can look into it faster, and our reply shows up in the app.
By email
Write to [email protected]. Please include your username, which is shown on your profile.
Common questions
Is this real trading?
No. Long or Short is a game played on historical charts. No real money is ever at risk, and trading cash and in-game items have no real-world value and can't be withdrawn. Nothing in the game is financial advice.
I changed phones. How do I keep my progress?
Save your progress with Apple or Google in Settings › Account, then sign in with the same account on your new phone. A guest account that was never saved can't be moved.
How do I delete my account?
In the app, go to Settings › Account › Delete account. To ask without the app, or to see what's deleted and what's kept, read Delete your account.